Cookie & Tracking Policy
Understanding Our Tracking Technologies
At pantheriova, we believe in complete transparency about how we collect and use information on our website. This policy explains the various tracking technologies we use on pantheriova.com and how they help us provide better financial planning services to our Australian clients.
Tracking technologies include cookies, web beacons, pixels, and similar tools that store information on your device or collect data about your browsing behaviour. We use these tools to understand how visitors interact with our financial planning resources and to improve your experience on our site.
Types of Tracking We Use
We employ several different types of tracking technologies, each serving specific purposes in delivering our financial planning services. Here's a breakdown of what we use and why:
Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website. They enable core features like secure login areas, shopping cart functionality, and remembering your privacy preferences. Without these cookies, our site cannot function properly.
Performance & Functionality
These cookies help us understand how visitors use our site by collecting anonymous information about page visits, time spent on pages, and any error messages encountered. This data helps us improve our financial planning resources and user experience.
Analytics & Insights
We use analytical cookies to understand which financial planning topics are most valuable to our visitors. This includes tracking which blog posts are read most often, which calculators are used frequently, and how users navigate through our educational content.
Marketing & Personalisation
These cookies help us show relevant content and advertisements based on your interests in financial planning topics. They also help us measure the effectiveness of our marketing campaigns and prevent you from seeing the same advertisement repeatedly.
How Tracking Enhances Your Experience
Our tracking technologies serve specific purposes that directly benefit your experience on pantheriova.com. For instance, when you visit our retirement planning calculator, we remember your previous inputs so you don't have to re-enter your information each time you visit.
- Remembering your preferred settings and language preferences for future visits
- Providing personalised content recommendations based on the financial topics you've previously viewed
- Improving website performance by understanding which pages load slowly or cause errors
- Offering relevant educational resources that match your apparent financial planning interests
- Preventing fraud and ensuring secure access to our client portal and sensitive financial tools
- Measuring the effectiveness of our educational content to help us create better resources
Managing Your Browser Settings
You have complete control over how cookies and tracking technologies work on your device. Most modern browsers allow you to manage these preferences through their settings menu. Here's how to access these controls in popular browsers:
Settings → Privacy and Security → Cookies and Site Data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Privacy & Security → Cookies and Site Permissions
Third-Party Services
We work with trusted third-party services to provide comprehensive analytics and improve our website functionality. These services may also use tracking technologies on our site. The main third-party services we use include:
Google Analytics
We use Google Analytics to understand how visitors interact with our financial planning content. This service helps us identify which resources are most helpful and where we can improve our educational materials. Google Analytics uses cookies to track user behaviour anonymously.
Customer Support Tools
Our live chat and customer support systems use cookies to maintain conversation history and provide better assistance. These tools help our team understand your previous interactions so we can offer more personalised support for your financial planning questions.
Content Delivery Networks
We use content delivery networks to ensure our website loads quickly across Australia. These services may use cookies to optimise content delivery and improve your browsing experience on pantheriova.com.
Data Retention and Your Control
Different types of cookies have different retention periods. Essential cookies typically remain active only during your browsing session, while analytical cookies may be stored for up to 24 months to help us understand long-term trends in how our financial planning resources are used.
You can delete all cookies from your browser at any time, though this may affect the functionality of our website. Some features, like our financial calculators that remember your inputs, will not work as effectively without cookies enabled.
Updates to This Policy
We review and update this cookie policy regularly to ensure it accurately reflects our current practices and remains compliant with applicable laws. When we make significant changes to how we use tracking technologies, we'll update the "last modified" date at the top of this page.
We encourage you to review this policy periodically, especially if you have concerns about how your browsing information is being used. For major changes that significantly impact your privacy, we may provide additional notification through our website or email communications.
Questions About Our Cookie Policy
If you have any questions about how we use cookies and tracking technologies, or if you need assistance managing your browser settings, our team is here to help.